Model Licence Conditions and Guidance for Dog Boarding Establishments
MODEL LICENCE CONDITIONS AND GUIDANCE
FOR DOG BOARDING ESTABLISHMENTS
ANIMAL BOARDING ESTABLISHMENTS ACT 1963
Model Licence Conditions and Guidance for Dog Boarding Establishments
Model Licence Conditions and Guidance for Dog Boarding Establishments
A Report based on the work of the CIEH Animal Boarding Establishments Working Party
published in 1993, as amended by discussions with the British Veterinary Association
(BVA), British Small Animal Veterinary Association (BSAVA), Feline Advisory Bureau
(FAB), Pet Trade and Industry Association (PTIA) and the Association of District Councils
(ADC).
This document has been prepared in the best interests of animal welfare and to improve
kennel management. No liability rests with the contributing bodies for circumstances arising
out of the application of conditions contained within.
THE CHARTERED INSTITUTE OF ENVIRONMENT HEALTH
Founded in 1883, the Chartered Institute of Environmental Health (CIEH) is a professional
and educational body, dedicated to the promotion of environmental health and to encouraging
the highest possible standards in the training and the work of environmental health officers.
The Institute has over 9,000 members, most of whom work for local authorities in England,
Wales and Northern Ireland. Apart from providing services and information to members, the
Institute also advises government departments on environmental health and is consulted by
them on any proposed legislation relevant to the wok of environmental health officers.
The Institute received its Royal Charter in 1984.
Model Licence Conditions and Guidance for Dog Boarding Establishments
FOREWORD
Following the passing of the Animal Boarding Establishments Act 1963, the BVA published
guidance in the 1970s and again in the 1980s1 on appropriate conditions to be applied in the
licensing of animal boarding establishments. The comments in their 1985 document are still
relevant:
“Historically local authorities were recommended to grant licences to premises of substandard
nature conditional upon the recommended standards being met by a specified date
but not later than 1 January 1980. In practice in many instances it has proved impossible to
raise the standards of such premises after the initial issue of licences. Concurrently a greater
number of premises are now being offered for inspection prior to the granting of licences for
the boarding of cats and dogs and no reason can be seen for granting licences to any premises
which fail to meet current standards in any major respect.”
Animal boarding establishments fulfil a public need. The public have a right to expect that
all premises satisfy basic standards relating to the health, welfare and safety of the animals
boarded. Establishment owners should know the minimum standards they must attain. The
licensing authority should apply the standards sensibly and appropriately.
The continuing task for local authorities, veterinary professionals and the trade is to raise
standards of health, safety and welfare in such establishments. The conditions contained in
this booklet have been agreed by relevant bodies involved in the provision and control of
such establishments. The contents represent the minimum standards to be applied in order to
achieve that goal.
GRAHAM M JUKES
Chairman
______________________________________________________________________
1 Animal Boarding Establishments Act 1963 – A Guide for District Authorities and their
Veterinary Inspectors, BVA 1985
Model Licence Conditions and Guidance for Dog Boarding Establishments
ACKNOWLEDGEMENTS
This booklet is based on the original work of the Institution of Environmental Health Officers
(IEHO), now The Chartered Institute of Environmental Health (CIEH) Animal Boarding
Establishments Working Part, which reported in 1993.
The original Members of the CIEH Animal Boarding Establishments Working Party were:
Graham Bell (Corresponding member) Wigan Metropolitan District Council
Chris Evans North Hertfordshire District Council
Tina Garrity CIEH
Lou Leather (Chairman) Wood Green Animal Shelters
Cathy McKenzie CIEH
Andy Piper Borough Council of King’s Lynn and
West Norfolk
Mike Reed Eastleigh Borough Council
In the former publication acknowledgements were given to the following organisation for
their assistance in its production:
British Small Animal Veterinary Association (BSAVA)
British Veterinary Association (BVA)
Department of the Environment (DoE)
Feline Advisory Bureau (FAB)
Home Office (HO)
National Dog Warden Association (NDWA)
Royal Society for Prevention of Cruelty to Animals (RSPCA)
This revised booklet is the result of further discussions and deliberations by the following:
Deborah Wood Association of District Councils (ADC)
John Dalton (BSAVA)
Paul DeVille (BVA)
Graham Jukes (CIEH) (Chairman)
Lou Leather (CIEH)
Andy Piper (CIEH)
Caryl Cruickshank (FAB)
Diana Cruickshank (FAB)
David Cavill Pet Trade and Industry Association (PTIA)
Barry Huckle (PTIA)
The Chartered Institute is grateful to the following sponsors whose generous financial
contribution has enabled the publication to be distributed initially without charge.
Firmfix (Manufacture) Ltd
Wood Green Animal Shelters
Parasol Animal Housing Ltd
The Chartered Institute of Environmental Health
Feline Advisory Bureau (Sophie Hamilton-Moore Trust)
Pet Trade and Industry Association
Pedigree Petfoods
Spillers Foods
Model Licence Conditions and Guidance for Dog Boarding Establishments
CONTENTS
FOREWORD
ACKNOWLEDGEMENTS
PAGE
1. INTRODUCTION 1
2. LICENCE DISPLAY 3
3. CONSTRUCTION 5
3.1 GENERAL 5
3.2 WALLS AND PARTITIONS 6
3.3 FLOORS 6
3.4 CEILINGS 6
3.5 DOORS 7
3.6 WINDOWS 7
3.7 DRAINAGE 8
3.8 LIGHTING 8
3.9 VENTILATION 8
3.10 MAINTENANCE 8
4. NUMBERS OF ANIMALS 9
4.1 NUMBERS OF DOGS PERMITTED 9
4.2 KENNEL SIZE, LAYOUT AND EXERCISE FACILITIES 9
5. MANAGEMENT 11
5.1 TRAINING 11
5.2 TEMPERATURE IN KENNELS 11
5.3 CLEANLINESS 12
5.4 FOOD AND WATER SUPLIES 13
5.5 KITCHEN FACILITIES 13
5.6 DISEASE CONTROL AND VACCINATION 14
5.7 ISOLATION 15
5.8 REGISTER 15
5.9 IDENTIFICATION OF KENNELS 16
5.10 SUPERVISION 16
5.11 FIRE PRECAUTIONS 17
6. DOG SITTING SERVICES 18
7. OTHER RELEVANT LEGISLATION 19
HEALTH AND SAFETY AT WORK ETC ACT 1974 19
ENVIRONMENTAL PROTECTION ACT 1990 19
ELECTRICITY AT WORK REGULATIONS 1989 20
CONTROL OF SUBSTANCES HAZARDOUS TO HEALTH
REGULATIONS 1988 20
CONTROLLED WASTE REGULATIONS 1992 21
THE CONTROL OF DOGS ORDER 1992 21
DANGEROUS DOGS ACT 1991 21
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 1
1. INTRODUCTION
Local Authorities issue licences to proprietors of boarding kennels under the
provision of The Animal Boarding Establishments Act 1963. The licence can
stipulate a number of conditions to secure the following objectives:
i) that dogs are kept in accommodation suitable in respect of construction, size,
temperature, lighting, ventilation and cleanliness;
ii) that dogs are adequately supplied with suitable food and drink, and are visited
at suitable intervals;
iii) that dogs are kept secure;
iv) that reasonable precautions are taken to prevent the spread of infectious
diseases;
v) that appropriate steps be taken in the event of an emergency;
vi) that a suitable consistent level of management is maintained.
In 1993 The Chartered Institute of Environmental Health (CIEH) published
comprehensive guidance and model licence conditions to ensure that a consistent
approach was maintained in the issuing of licences and the enforcement of the
legislation by local authorities.
Following the publication of the guidance and model conditions it became apparent
that the conditions were being applied by some local authorities too rigidly and
without due regard to the detailed guidance notes, which in the original document,
were separated from the model conditions. The Guidance Notes provided a detailed
explanation for the conditions and provided a framework for a consistent approach
while allowing freedom of interpretation and flexibility to be applied by the licensing
authorities in accordance with local circumstances.
A working group consisting of CIEH, Association of District Councils (ADC), British
Veterinary Association (BVA), British Small Animal Veterinary Association
(BSAVA), Feline Advisory Bureau (FAB) and the Pet Trade and Industry Association
(PTIA) met to consider changes in the format of the guidance and model conditions
based on the CIEH’s original work in order to improve the readability, interpretation
and consistent application of the document. This booklet and its companion volume
dealing with cat boarding establishments contains the model conditions and guidance
together with additional information will be of considerable value to both the industry
and enforcement officers.
It should be stressed that the aim of licence conditions is to ensure high standards of
animal care and health and safety are maintained in animal boarding establishments.
If variations to the model conditions are made local authorities should bear in mind
that the principal aim must still be met.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 2
In new establishments there is an expectation that all appropriate conditions should be
met as a basic minimum standard. In existing establishments it is accepted that some
of the conditions may need to be phased in over a period of time by agreement
between the establishment owner and the local authority in which case a licence,
subject to an agreed scheme of works and a suitable realistic timescale for
implementation should be issued.
Where appropriate and as necessary the local authority should seek the advice and
assistance of a veterinary surgeon.
For ease of reference and application the model conditions have been set out in the
text in bold type with notes appended adjacent in italics giving additional information.
Throughout the text and as a licence condition the following applies:
1.1 Unless otherwise stated, these conditions shall apply to all the buildings and
areas to which dogs have access and/or are used in association with the
boarding of dogs.
Use of the term ‘kennel’ refers to combined sleeping and individual exercise areas.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 3
2 LICENCE DISPLAY
The principal legislation dealing with Animal Boarding Establishments is the Animal
Boarding Establishments Act 1963 which addresses the areas to be covered by the
licence relating to animal welfare and management. It is essential that consumers and
those responsible for premises management are aware of the licence conditions:
LICENCE DISPLAY
2.1 A copy of the licence and its
conditions must be suitably
displayed to the public in a
prominent position in, on
or about the boarding
establishment.
Notes:
If displayed externally the licence and its conditions should
be protected from the weather. Preferably the licence
should be displayed in the reception area.
The number of dogs for which the premises is licensed, the
number of isolation and holding kennels must be specified
on the licence. Guidance to their numbers are found in the
notes below.
Other legislation and issues to be taken into consideration by kennel owners are:
INSURANCE
Notes:
Adequate insurance indemnity should be arranged by
the operator of the premises. This should be
maintained at a sufficient level to cover the maximum
number of dogs boarded. Several companies offer
policies specific to animal boarding establishments.
Details are often advertised in pet publications.
Proprietors of animal boarding establishments are
able to insure purely the liability aspect by taking out
third party liability cover. In addition, you can insure
against veterinary fees for accidents and illness, death
from accidents, illness, death from accidents, death
from illness and loss from theft and straying. You
must insure against public liability.
Employers Liability Insurance is mandatory for
boarding establishment owners who employ staff.
Employers Liability (Compulsory Insurance) Act
1969.
Certificates of insurance must be prominently
displayed.
STAFF FACILITIES
Notes:
Adequate toilet and washing facilities must be
available for staff in accordance with health and
safety requirements.
An adequate First Aid kit must be available for staff
use.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 4
Staff should be adequately trained in the safe handling
of dogs, emergency procedures to be followed, and all
other aspects of the licence conditions which are
pertinent to their work. Staff should also be regularly
vaccinated against Tetanus.
ESTABLISHMENTS RECEIVING BOTH DOGS
AND CATS
Notes:
When the granting of the licence is being considered
by the local authority, there will be a presumption
against cats and dogs being kept within sight of each
other, unless good reason can be made otherwise.
[See companion booklet on model licence conditions
and guidance for cat boarding establishments].
In consideration of “Good Reasons” existing facilities
and management must be taken into account.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 5
3 CONSTRUCTION
3.1 GENERAL
3.1.1 The establishment must , at all
times, be laid out and operated
in accordance with an
approved plan, to be attached
to the licence, Before carrying
out any alterations, plans must
be submitted to and approved
by the licensing officer of the
local authority.
3.1.2 Where wood has been used in
existing construction it must
be smooth and treated to
render it impervious. Wood
should not be used in exposed
construction of walls, floors,
partitions, doorframes or doors
in the dog kennelling area.
There must be no projections
liable to cause injury
3.1.3 Fencing material must be
secure and safe.
3.1.4 Sleeping areas of kennels
must be so insulated as to
prevent extremes of
temperature.
3.1.5 The construction must be such
that the security of the dog is
ensured.
3.1.6 All exterior wood must be
properly treated against wood
rot, e.g. Tanalised. Only
products which are not toxic
to cats may be used.
3.1.7 All internal surfaces used in
the construction of walls,
floors, partitions, doors and
door frames to be durable,
smooth and impervious.
There must be no projections
or rough edges liable to cause
injury.
Notes:
The conversion of existing buildings should be discouraged.
Experience shows that they may be more expensive to adapt
and less efficient to operate.
At least 20% of the individual exercise runs must be covered
with a suitable mesh.
Where galvanised welded mesh is used for fencing the wire
diameter must not be less than 2.0mm (14 standard wire
gauge) excluding any covering and the mesh size must not
exceed 5.0cm (2”).
Application for building works may well require approval
from the building control department and/or the planning
department.
The interior and exterior of the buildings should be kept in
good decorative order and repair. Outer paths, gardens,
exercise areas and general surroundings must be kept in a
good, clean, presentable condition. Failure to comply with
this recommendation may be a consideration in any decision
by the local authority to withdrawn the licence for any
reason.
A safe system of work must ensure correct use of chemicals
and materials used in the kennel and must include
constructional details suitable to reduce spread of infection,
disease and contamination.
Wood in Kennels:
The purpose of avoiding wood on surface structures of
kennel interiors is because of the possibility of damage to
the material caused by scratching by animals. Worn and
splintered material is difficult to clean, harbours bacteria,
viruses etc. and allows the splinters produced to penetrate
the animals’ skin.
The whole point of hygienic and safe practice is to provide
easy to clean surfaces.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 6
3.2 WALLS AND PARTITIONS
3.2.1 Walls with which dogs may
come into contact must be of
smooth impervious materials,
capable of being easily
cleansed. Where concrete or
other building blocks or bricks
are used in such walls, they
must be sealed so as to be
smooth and impervious, and
resealed as necessary.
3.2.2 Junctions between vertical and
horizontal sections should be
coved. If impractical in
existing premises, all joints
must be sealed.
3.2.3 Partition walls between
kennels must be of solid
construction to a minimum
height of 1.2m (4ft).
3.2.4 In new construction, in
exercise runs the lower section
of partitions in adjoining runs
must be of solid construction.
Notes:
This condition is to provide a physical barrier to infection.
It will also reduce aggression while allowing socialisation.
Suitable materials for the construction of partition walls
would be properly surfaced impervious brick/block
constructions, moulded plastic, glass reinforced plastic
(GRP), pre-formed plastic surfaced board, etc. Such solid
construction may be from floor to ceiling, but this should not
be detrimental to other welfare considerations such as the
dog’s outlook, lighting and ventilation. Sealing refers to the
use of a proprietary water proofing agent for sealing the
wall against damp-penetration. Under certain
circumstances sealing of brickwork can only be achieved by
rendering prior to sealing.
In individual exercise areas it is recommended that the solid
partition be of a minimum of 675mm (27 inches) high from
the ground and in existing construction this condition should
be phased in over a suitable period taking into consideration
existing construction and the condition of the kennels.
3.3 FLOORS
3.3.1 Floors of all buildings,
individual exercise areas and
kennels, must be of smooth,
impervious materials, capable
of being easily cleansed and in
new kennels must incorporate
a damp proof membrane.
3.3.2 All floors of kennels and
individual exercise areas must
be constructed and maintained
in such a condition as to
prevent ponding of liquids.
Notes:
Floors of kennels and related exercise areas should be
constructed in impervious material and be readily
cleansable while providing sufficient grip for the animal to
walk or run without sustaining injury.
Drainage channels should be provided near to the kennel
edge so that urine is not allowed to pass over walk areas in
corridors and communal access areas. It is reasonable to
face a bedding area in the opposite direction to the exercise
area if separate drainage channels are approximately sited.
Before beginning any alterations you are advised to contact
the building control section of the local authority. Waste
water outlets may need approval from the National Rivers
Authority (contact your local area office for advice).
“Communal” facilities must not be used by more than one
dog at any one time unless they are from the same
household.
Communal exercise areas should generally be discouraged –
see Notes in Section 4.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 7
3.3.3 In new construction floors
must be laid to a minimum fall
of 1 in 80 leading to a shallow
drainage channel or
effectively covered deep
drainage channel.
3.3.4 Communal exercise areas
must be suitably drained but
need not comply with
conditions 3.3.1 and 3.3.2.
3.4 CEILINGS
3.4.1 Ceilings must be capable of
being easily cleansed and
disinfected.
Notes:
Where kennels are provided, within converted outbuildings,
consideration should be given to ease of cleaning, energy
conservation, wildlife access, lighting and ventilation.
3.5 DOORS
3.5.1 Kennel doors must be strong
enough to resist impact and
scratching and must be fitted
to be capable of being
effectively secured.
3.5.2 Where metal bars and frames
are used, they must be of
suitable gauge (approximately
10-14) with spacing adequate
to prevent dogs escaping or
becoming entrapped. Where
metal edging is used, this must
not present a risk of injury to
the dog.
3.5.3 Door openings must be
constructed such that the
passage of water/waste is not
impeded, or allowed to gather
due to inaccessibility.
Notes:
See also General Construction for galvanised welded mesh
use (Section 3.1).
Galvanised Weld Mesh should be a minimum of 2mm (14
gauge) in thickness. It is recommended that the spacing of
the wire should not exceed 50mm (2 inches).
When designing kennel doors regard should be paid to the
Health and Safety of the person working in the kennel, for
example large dogs may push against the door which may
give rise to difficulties in securing the door and even to
accidents to the person on the opposite side of the door when
it opens outwards. Therefore consideration could be given
to opening the outer door in an inward direction in the
interests of staff safety.
3.6 WINDOWS
3.6.1 All windows which pose a
security risk must be escape
proof at all times.
Notes:
Windows when a security risk must be protected by welded
mesh, or be made of reinforced glass, polycarbonate or
other impact resistant material.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 8
3.7 DRAINAGE
3.7.1 The establishment must be
connected to mains drainage
or an approved, localised
sewage disposal system.
3.8 LIGHTING
3.8.1 During daylight hours light
must be provided to exercise
and sleeping areas so that all
parts are clearly visible.
Where practicable this must
be natural light.
3.8.2 Adequate supplementary
lighting must be provided
throughout the establishment.
Notes:
Natural and artificial lighting must be of sufficient standard
to enable efficient working after daylight hours.
3.9 VENTILATION
3.9.1 Ventilation must be provided
to all interior areas without the
creation of excessive,
localised draughts in the
bedding area.
Notes:
Draughts can be the outcome of ventilation provided for
animal health. Heating can equally be removed by
ventilation. A balance is necessary between adequate
ventilation and the unnecessary removal of warm air.
Ventilation is important as an aid to disease control, a
protection against smell accumulation, and prevents
excessive humidity of the atmosphere. High humidity
increases the risk of kennel cough and should be avoided.
Siting of the bed is an important consideration. Raising the
bed and providing adequate protective sides to allow the dog
“depth” to seek protection are consideration in protecting
the dog.
3.10 MAINTENANCE
3.10 Maintenance and repair of the
whole establishment must be
carried out regularly.
Model Licence Conditions and Guidance for Dog Boarding Establishments
Page 9
4 NUMBER OF ANIMALS
4.1 NUMBER OF DOGS PERMITTED
4.1.1 The maximum number of dogs
to be kept at any one time is
…………………… [TO BE
DETERMINED BY THE
LOCAL AUTHORITY].
4.1.2 Each dog must be provided
with a separate kennel except
that dogs from the same
household may share a kennel
of adequate size with the
written consent of the dogs’
owner.
4.1.3 Holding kennels may be
provided for temporarily
kennelling a dog for not more
than 24 hours. Holding
kennels, if provided, must
comply with conditions as
required for main kennels.
Holding kennels must be a
minimum area of 2.3 sq m (25
sq ft).
4.1.4 No animals other than dogs
are to be boarded within the
licensed facilities without the
written approval of the local
authority.
4.1.5 Where stray dogs are accepted
by the kennels they must be
kept in a separate area away
from boarded dogs.
Notes:
The number of dogs permitted relates to the number and size
of the kennels and must be stipulated clearly on the front
sheet of the displayed licence. The decision regarding the
number of dogs, as well as considering kennel size and
numbers, will take into account the effectiveness of site
management.
Dogs from the same family who normally live together, may
prefer to share a kennel. It is a requirement that operators
obtain written authorisation from the dog owner before
kennel sharing is allowed. Where sharing occurs the dogs
must be able to lie down comfortably in the sleeping area,
with sufficient space for the door to open fully.
Holding Kennels
The number of holding kennels provided should be agreed
between the kennel owner and the local authority and noted
on the licence. In general holding kennels should not
constitute more than 25% of the total number of residential
kennels.
Identification and Control of Dogs on Site
The Control of Dogs Order 1992 requires that all dogs,
whilst in a pubic area, must wear a collar and tag stating the
name and address of the owner. It is recommended that all
dogs boarded at the establishment should wear a collar and
tag identifying the name of the owner, or have the collar and
tag